Professional IT support and consulting for Windows systems
Helpdesk support
New computer & workstation setup
Email setup, support & troubleshooting
Wi-Fi setup, support & troubleshooting
Microsoft 365 license & subscription management
Microsoft 365 ongoing support & maintenance
Network security & support
Firewall & anti-malware setup & configuration
Security audits & backups
Network infrastructure design & architecture
Internet connection setup, configuration & troubleshooting
Hardware & software procurement
Server support & migration
Installation, configuration & performance optimization
Server migration to cloud or new hardware or software
Security management, backups & recovery
Hardware procurement
Whether you need a email password reset, server set up or a complex migration project, you can trust our team to do the job.
We are also happy to work with your in-house IT and provide co-managed IT services. To learn more click on one of the links below.
Helpdesk support
Network support & security
Server support & migration
Linux support & consulting
Our service prices use a flat fee model or a prepaid retainer.
Helpdesk Support
Whether a new hire needs a computer set up, the printer stopped printing emails are not getting through.
We will help you with:
- New computer and workstation setup.
- Email setup, support and troubleshooting.
- Wi-Fi setup, support and troubleshooting.
- Hardware procurement, support and troubleshooting.
Microsoft 365 Support
We can help you migrate your current systems to Microsoft 365. We can also help with setting up new users, reset passwords and manage backups.
We can help you with:
- Migration projects project planning
- License and subscription management
- Migration from other mail servers
- Support and maintenance (password resets, setting up new users, policies, troubleshooting, etc.)
- Cyber security (security audits, enabling multi-factor authentication, enforcing password policies, etc.)
- · Integration into Active Directory[BG1] [GA2]
Network Security & Support
Cyber Security
Even with a firewall and antivirus software program, the infrastructure could still get compromised by hackers. We will help with making sure the systems are secure and provide support with policies and implementation.
We offer:
- Firewall & anti-malware setup & configuration
- Security audits and monitoring
- On-premise and off-site backups
- Employee awareness training
Networking Support
We will help you with your Wi-Fi, VPN access, router setup, switches setup, or slow Wi-Fi troubleshooting.
We offer:
- Network infrastructure design & architecture
- Internet connection setup, configuration & troubleshooting
- Remote access setup
- Hardware and software procurement
Server Support & Migration
We will help you with the right hardware and server type. We will also help you with setup and optimizing your servers that scale as your business grows.
We offer:
- Hosting solution consulting for either physical server or cloud hosted server
- Initial installation and optimization for performance and scalability
- Server migration to cloud or new hardware or software
- Security management, backups & recovery
- Documentation of authorization policies, serial numbers and locations, known issues, standard operating procedures, etc.
- On-premise and off-site backups
- Hardware procurement
[BG1]What is active directory? Don’t feel obligated to tell me. This is something you need to decide if we’re providing this service.
[GA2]Active Directorty, Azure Active Directory or a Hybrid Solution